Wake Tech goes live

Wake Tech has gone live this week with Libraryh3lp!

NCknows on TV!

Jill Robinson Morris from NC LIVE gave NCknows some media attention today. Check it out: http://www.mycarolinatoday.com/2010/08/nc-live-homework-help/

Mount Olive College goes live with Libraryh3lp!

Mount Olive College is now offering the Libraryh3lp widget on their library's homepage. Thanks to Heather, Susan and the rest of the great librarians there for making it happen. (note: if you see the link to NCknows, that means that no one is currently online to monitor Libraryh3lp).

Two new trainings

There will be two trainings in early August.

Monday August 9 10-3 at Vance Granville CC.

Thursday August 12, 9:30- 2:30 at Chapel Hill Public Library.

If you are interested, email me (phil at philblank dot net) as soon as possible and let me know how many from your library are interested.

Browser check

Summer may be a good time to get the attention of your IT folks so they can finally get around to updating your browsers. Questionpoint recommends using Internet Explorer 6.0 or higher but since the new NC LIVE site is ideal with something newer than IE 7, why not just upgrade to the highest versions available now? The following is from NC LIVE's current guidelines for browsers:

Any computer accessing the NC LIVE website (going live in early July) via Internet Explorer 7.0 or older will experience formatting issues. In addition, some of our vendors no longer support IE 6.0 or older for their products. For your convenience, here is a link to the top browsers for download:

http://www.microsoft.com/windows/internet-explorer/default.aspx
http://www.mozilla.com/en-US/firefox/personal.html
http://www.apple.com/safari/

Questionpoint's Chat Setup PDF with info on browsers.

Librarian is, amazingly, typing!

It happened!

A long awaited development has finally arrived to Questionpoint! Patrons now see an alert that "librarian is typing" when you are typing a message. This means that they will, hopefully, be less likely to leave the session while you are a typing a message. This is something we were hoping to see years ago. Better late than never! Click on the link above to see screenshots of the patron's view.

Wake County puts 200 years at your fingertips

"Both the county's Register of Deeds office and the Olivia Raney Local History Library are offering new means by which private citizens and professionals can research the county's past and families' personal histories. To make county documents dating back to 1785 easily available, the Register of Deeds office recently scanned and indexed more than 88,000 documents for perusal on the Web."

Read full article from the N&O.