Greetings from Greensboro Public Library! The NCknows advisory board met in March to discuss the various ways we could proceed in the future. One of the more exciting options we explored was using Libraryh3lp exclusively in the state. Libraries using Libraryh3lp jumped dramatically in number of questions asked and the service was found easy to use. Our current service also offers a widget option that would predictably raise traffic as well but Libraryh3lp it was decided, offers us more flexibility in designing and offering the service. The challenge is now to figure out how to provide staffing, especially 24/7. The board came up with a variety of options and I am currently trying to determine the feasibility of them. No firm decisions have been made but I did want everyone to know we are seriously exploring a new direction. I hope to have more to say about this soon! As usual your comments are welcome. [pictured above (L to R): Barbara Gwynn, Mark Wilson, Phil Blank, Steve Osler, Pam Sessoms, Tim Rogers, Carol Tobin- also in attendance but not pictured are Timothy Owens and Grant Pair]
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