NCLIVE and the Password of the Day

NC LIVE is trying to improve the password of the day policy. After much deliberation we've come to consensus on how it works. Click on the image below to see the new password of the day page:





NC LIVE has changed the policy in these ways:

1. First, ask the patron if they are a NC resident or student. If the patron's email is from a NC school or business, or if for some other reason you are confident they are eligible to use NC LIVE, then you can skip this.

2. After that, the new policy is similar to the old one. Copy and paste the correct text depending on whether or not they are in NC or not.

3. NC LIVE has also asked that we encourage the patron to get their permanent password. This can mean offering to refer the call if they have listed an email address or offering them a phone number to their local library. You can use the links at the bottom of the page to find the phone number of any library. Please use your own discretion as to how to proceed.

As always, the NC LIVE password of the day page can be found by clicking on "Policies" when helping a patron and then looking in the "Databases" section of the policies. Also, when helping academic patrons, please try to direct the patron to using NC LIVE and other resources from their library's pages instead of NC LIVE when possible.

We will see how this new policy works in practice. Please feel free to contact me with your reactions and I'll forward them to NC LIVE.